Paul Blankinship is an experienced technical writing professional with a diverse background in various roles within the tech industry. Currently serving as the Director of Technical Writing at PubMatic since July 2023, Paul previously held the position of Technical Writing Manager at Google, focusing on Security and Privacy Engineering from April 2013 to January 2023. Prior experience includes roles at InMobi as a Technical Writer, leading documentation and support for the Rich Media platform, AdStudio, and as the Director of Customer Satisfaction at Get Satisfaction, where responsibilities included community management and customer implementation. Paul's earlier career features managerial roles in technical writing and training at Wesabe, as well as contributions to documentation at Pixar and Digidesign. Paul’s expertise encompasses creating comprehensive user guides and documentation, advocating for user needs, and implementing effective customer support practices.