Kashif Masood

Kashif Masood is an experienced professional in operations and service management, currently serving as Executive Director of Shared Operations Services at PureCS. Prior to this role, Kashif held positions at Sydney Water as Service Design, Change and Release Manager, and at Woolworths Limited as Manager of Service Design and Transition. Additional experience includes leadership roles at Etisalat UAE, encompassing Head Of Service Management and Manager of Service Transition, along with expertise in Performance, Availability, and Capacity Planning. Earlier in the career, Kashif was a Service Delivery Manager at GBM. Educational qualifications consist of a Master of Computer Science (MCS) and a Bachelor of Computer Science (BCS), both obtained from the National University of Computer and Emerging Sciences between 1990 and 1995.