The Customer Support and Service team at PVG is dedicated to ensuring exceptional customer satisfaction through comprehensive pre- and post-sales support. This team manages inquiries, provides technical assistance, and facilitates access to resources such as manuals and instructional videos. Additionally, they collaborate with retail partners to enhance the selling skills of shop floor personnel, ensuring that customers receive expert guidance on PVG's climate solutions. Their commitment to seamless installation and after-sales service reinforces PVG's reputation as a reliable partner in home climate solutions.