Federico D'Hers

Federico D'hers has extensive experience in service management and SAP consulting, currently serving as Service Manager at Softtek since January 2014, overseeing AMS service delivery for global clients and managing teams across LATAM, India, and Spain. Prior roles at Softtek include SAP SD Team Leader and SAP Sales Distribution Consultant, where responsibilities encompassed ticket analysis, incident resolution, and user training. Federico also held a position as SAP SD Consultant at Indra and began a career as a COBOL Programmer at Accenture. A bilingual graduate in Exact Sciences and English from San Juan el Precursor, Federico excels in client relationship management, team leadership, and continuous improvement in service delivery.