Andreas Dikaros

Andreas Dikaros is an accomplished Lifecycle Automation Manager at Qatar Airways since December 2024, with extensive experience in CRM management and data analytics. Prior to this role, Andreas served as CRM Manager at Skroutz, successfully establishing CRM as a pivotal growth driver and implementing automated strategies that significantly increased customer purchases. Andreas's previous experience includes senior roles at Aegean Airlines, overseeing key projects that enhanced customer knowledge and loyalty, and positions at IRI, where advanced statistical models were developed to optimize project efficiencies. Educational qualifications include a Ph.D. in Statistics and Operational Research, as well as a Master's and Bachelor's degree in the same field from the University of Patras.