Emanoel Fernandes is a seasoned IT professional with extensive experience in production support and technical operations within the payment and healthcare sectors. Currently serving as a Production Support Analyst at Qolo since November 2021, Emanoel specializes in analyzing complex payment industry problems. Previous roles include IT Operations Technician at 3D Technology Group, LLC, where responsibilities included Level 2 support for hospitals and network installation, and Network System Technician at CONTRACT TI, focusing on the maintenance and implementation of Wi-Fi and wired networks. Emanoel has also worked as a POS Technician at Soutech Sistemas and held various IT management and support positions at Total Informatica, Empreendimentos Pague Menos SA, and CERÂMICA ESCURIAL. Emanoel holds a degree in Information Technology with an emphasis on Systems Development from Pio Décimo.