Austen Fales

Austen Fales is an experienced Enterprise Account Executive currently at Qualtrics, focusing on revolutionizing experience management through actionable insights from various forms of feedback. Prior to Qualtrics, Austen held roles at Zendesk as both an Enterprise and Commercial Account Executive, where efforts were centered on optimizing customer and employee experiences for enterprise clients. Experience at Zoom Video Communications as an Account Executive and Team Lead showcased significant performance, with FY21 and FY22 achievements. Austen began a career in sales at EverString, contributing to B2B marketing and sales, and transitioned into national sales coordination at Driscoll's. Early professional development included competing as a student-athlete at San Jose State University while earning a degree in Psychology.