Douglas J Zubka Msio

Douglas J Zubka MSIO is an experienced professional with a robust background in quality assurance, transportation, and instruction. Currently serving as a Quality Assurance Specialist, Terminal Manager, and Service Exceptions and Claims Coordinator at Quantix since December 2016, Douglas has effectively managed service exceptions and claims while previously operating pneumatic bulk trucks for multinational companies. Experience as Lead Instructor at Wolf Driving School involved designing instructional materials to enhance the training of multicultural students. Douglas also held the role of Operations Supervisor at FedEx Freight, where significant improvements in freight operations were achieved through software implementation. As the owner of Sheer Ambrosia Coffee, LLC, Douglas developed a successful business model managing deliveries across the U.S. Education credentials include a Doctor of Philosophy in Industrial and Organizational Psychology, a Master of Science in I/O Psychology, and a Bachelor of Science in Business Administration, all from Capella University.