André Gagnon

André Gagnon currently serves as IT Support Supervisor at Quebec Iron Ore Inc., having joined the company in October 2024. Previously, André worked as IT Support Manager at Browns Shoes Inc. from October 2022 to October 2024, where responsibilities included leading a team and implementing IT Service Management and VoIP systems. André's prior experience includes roles as IT Manager at CEP Forensic, Technical Consultant at Aptos Retail, and Senior Support Specialist at various companies including Mattel, Apple, Lightspeed Commerce, Dell Canada, Distributel, and Bell. André has a strong background in IT support, system deployment, and technical consultancy, emphasizing efficiency, security, and customer service throughout a diverse career spanning over two decades.