Mônica Patricia Silva

Mônica Patricia Silva has a diverse background in customer support and operational management, demonstrating extensive experience across multiple companies. Currently serving at Quero Educação since February 2020, Mônica has held roles in Customer Experience, Customer Support - B2C, and Customer Success Analyst Jr - B2B. Previous experience includes working at Ecopistas from February 2014 to November 2019 as a Controladora de Sistema Rodoviário, where Mônica led teams, provided feedback, and prepared training sessions. Additional roles include overseeing loss control at Atacadista Roldao, operational supervision at TIVIT, telecommunication services at Atento, and sales at Grupo OSCAR. Mônica has pursued relevant education at Anhanguera Educacional, CEBRAC, and CEVTRAN.