Amanda Champion currently serves as the Department Head for Agent Success at Quility Insurance, a position held since January 2024. Prior to this role, Amanda worked as an Event Setup Coordinator at Freeman Company from May 2022 to January 2024, and as a Customer Service Representative at the National Safety Commission from April 2021 to May 2022. Amanda holds a Bachelor of Arts in Psychology from Carthage College, obtained between August 2009 and May 2013, and also earned a Certificate in Human Resources Management and Services from Martinsburg College in 2018.