R.O. Writer’s beginnings date back to 1989 in Houston, Texas, where the company developed the first DOS-based version of its repair order software. New users began integrating the original systems the following year, and by 1997, R.O. Writer added a Windows-based version.After just a few years in the industry, R.O. Writer developed a reputationfor reliable, quality products backed by solid customer support. Their products continually showed value for small and large businesses alike. And it wasn’t long until others took notice.In 2001, after recognizing the power behind R.O. Writer’s industry solutions, Midas purchased the company and relocated it to Itasca, Illinois. Over the next decade, R.O. Writer saw the release of its Smart eCat mode and R.O. Writer Central Service modules.In early 2013, R.O. Writer relocated again, this time to Juno Beach, Florida, under the umbrella of TBC Corporation. The company continues to support its growing customer base of more than 6,400 independent repair, oil change, and tire shops, and is currently investing heavily in new technologies and software improvements.

Computing

Consulting

Software

R.O. Writer

Joseph Marks

Jessica Boswell, MBA

Sonia Calcagni

Christine Hellmer

Thomas Zorbas

The Technical Support team at R.O. Writer is dedicated to providing expert assistance to customers utilizing the company’s repair order software. They troubleshoot technical issues, offer guidance on software features, and ensure a seamless user experience through multiple support tiers. With a focus on resolving inquiries efficiently, the team aims to enhance customer satisfaction and maintain the high standards of service that R.O. Writer is known for.

Technical Support

Technical Support

About

Team members