Emily Sementilli

Emily Sementilli is an experienced professional in customer success, currently serving as the Director of Customer Success at Radicle Health since December 2024. Prior to this role, Emily held multiple positions at Mainstay, including Senior Director and Director of Customer Success, from December 2021 to December 2024. Emily's career at Cengage spanned over seven years, where responsibilities included Senior Manager of Customer Success and earlier roles leading customer success initiatives. Additional experience includes positions such as Manager of Customer Success and Major Account Services, as well as District Training Manager at Things Remembered, alongside various management roles at Lenscrafters, DSW, and Things Remembered. Emily's expertise centers around strategy development, customer adoption, retention, and fostering a customer-focused approach.