Joyal Mathen

Joyal Mathen is an experienced consultant specializing in Salesforce solutions and business systems analysis, currently serving as a Senior Consultant - Engagement Lead at RafterOne since September 2022. With a strong background in technical support, project management, and implementation, Joyal has effectively managed transitions, such as the migration from Salesforce Classic to Salesforce Lightning. Previous roles at companies like Wipro, Info-Tech Research Group, Ingram Micro Cloud, ASTOUND Group, Schneider Electric, and Tata Consultancy Services have equipped Joyal with extensive expertise in CRM systems, requirement gathering, solution design, data visualization, and workflow optimization. Joyal holds a Post Graduate degree in Information System Business Analysis from George Brown College and a Bachelor's degree in Computer Science and Engineering from Mahatma Gandhi University.