Zach Kyte

Zach Kyte is a seasoned professional in Customer Success and Operations, currently serving as Senior Director of Operations at Rain since November 2022, where responsibilities include leading Customer Success, Implementations, User Care, and Partner Success while standardizing best practices for post-sale activities. Prior roles include Director of Customer Success at Rain, where significant achievements included driving a 10%+ month-over-month growth and reducing churn. Other notable positions include Manager of Customer Success at Rippling, Sr. Manager of Customer Success at Paradigm, and General Manager at Half Full Brewery, Inc., showcasing a strong track record in team leadership and operational efficiency across various technology and service sectors. Zach also holds a Bachelor's degree in Criminal Justice from the University of New Haven and has participated as an advisory board member for the Executive MBA program at the same institution.