Danial Haddad is an accomplished Product Manager at Rakuten since July 2021, bringing extensive experience from their previous role as Head of Account Management at Waitrr from January 2017 to August 2020. At Waitrr, Danial managed a portfolio of over 100 restaurant partners, driving strategies for key accounts that generated more than 70% of Gross Merchandise Value (GMV). Responsibilities included analyzing data to increase GMV, optimizing monthly recurring revenue through the sale of ancillary products, and conducting on-boarding, training, and consultations for partners. Danial also played a pivotal role in various projects such as the Waitrr B2B Catering platform and POS integration. Academically, Danial holds an MBA from Murdoch University, a Bachelor of Science in Hospitality Administration from the Singapore Institute of Technology, and a Diploma in Sports and Leisure Management from Republic Polytechnic.
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