Layla Saab

Layla Saab is a Customer Experience Specialist at Ramp since August 2024, bringing extensive experience in customer support and service. Previous roles include Senior Customer Support Specialist at Sway, where complex inquiries were handled via various communication channels, and operating an Etsy shop, BelleandSpring, focused on budgeting and marketing strategies that achieved a 10% increase in sales. Layla also served as an Account Specialist at Uber, where needs assessments and onboarding processes were managed, before transitioning to the role of Uber Specialist Lead, overseeing team performance and cross-departmental collaboration. Educational qualifications include a High School Diploma in Animation from Los Angeles Film School and an Associate's degree in Marketing from Long Beach City College.