The Customer Success and Field Service team at Rapid Micro Biosystems ensures customer satisfaction and operational excellence by supporting the implementation, maintenance, and optimal use of the Growth Direct™ Platform. This team provides technical assistance, addresses field issues, and drives customer engagement to maximize the platform's benefits, fostering strong client relationships and enhancing the customer experience.
Carolyn Dowling
Director, Customer Experience
Dr. Corinna Muehlens...
Customer Success Manager Europ...
Dr. Markus Cudaj
Global Senior Customer Success...
Francis Delphia
Field Service Engineer
Gnana Deepika Kasa
Customer Success Manager, Impl...
Jeff Cameron
Field Service Engineer
Jonathan Pichardo
Field Service Engineer
Ryan Garstang
Field Service Engineer
Stephen Brown
Senior Manager, Global Custome...
Susan Schilling
Customer Success Manager
View all