Tara Siev is a seasoned CX Consultant with extensive experience in client success and operations across various sectors, including SaaS, B2B, and B2C. Currently serving as a CX Consultant at Rapido Solutions Group and Strivo, as well as a CX Coach at Stay22, Tara previously held the role of VP Client Experience at Athena, where significant contributions included scaling client support during rapid growth and implementing strategies that achieved a 98% client retention rate. Prior roles include Director of Client Success at Wirkn, where revenue grew by 27%, and VP Client Success and Operations at Gannett, where client retention increased from 89% to 98%. Tara's career also includes leadership positions at LULU Software and freelance consulting, showcasing a track record of driving operational improvements and client engagement strategies across various organizations. Tara holds a degree from McGill University.
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