Brandon Douglas

Brandon Douglas is an accomplished operations executive with extensive experience in technical operations and customer support across various industries. Currently serving as the Director of Technical Operations at RapidSOS since February 2024, Brandon previously held roles at Takeoff Technologies, Inc. from June 2019 to February 2024, including Vice President of Technical Operations and Director of Technical Services. During time at Takeoff, Brandon led key initiatives in technical support and account management for innovative e-grocery solutions. Earlier experience includes significant roles at athenahealth, where Brandon directed customer operations and managed program management teams, as well as positions at Joint Ventures Physical Therapy and Fitness, Brown Brothers Harriman, and State Street. Brandon holds a Bachelor's degree in Political Science and Government from the University of Massachusetts Amherst and attended American University.