Oihane Azcona Pérez currently holds the position of Regional Front Of House Account Manager at Rapport Guest Services, where responsibilities include developing stakeholder relationships and managing a large team, with notable achievements such as the expansion of operations and the recognition of multiple team members in the Compass Recognition Program. Previous roles include Front of House Account Manager with a Leadership Award and Assistant Front Office Manager at Marriott International, managing over 30 Associates and overseeing various departmental functions. Oihane has also gained experience in guest services at Meliá Hotels International, focusing on enhancing guest experiences and analyzing customer feedback. Educational qualifications include a degree in Hospitality Management from Universidad de Deusto, an International Diploma in Business from the University of Cambridge, and a Hotel Management degree from ESDEN Business School. Additionally, Oihane operates as a freelance photographer.
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