Ramona L.

Ramona L. is a skilled professional with extensive experience in customer service, sales, and management roles across various industries. Currently serving as a Red Classic Management Trainee and Customer Excellence Planner at Red Classic since September 2021, Ramona collaborates with customers and carrier partners to enhance service delivery through process improvements. Previous roles include Sales Associate at Versona, Customer Service Ambassador at Coca-Cola Consolidated, and Guest Relations Coordinator at Extended Stay America, where Ramona effectively resolved guest issues. Additional experience includes inside sales at SPATCO Energy Solutions, office support at the City of Oak Ridge, and human resources assistance at CG Services Corporation. A Bachelor’s Degree in Organizational Management from Tusculum University complements Ramona's professional background.