Ivan Aguilar is an experienced professional currently serving as a Client Experience Coordinator at Reddin Assessments since March 2015. In this role, Ivan provides statistical support for group diagnostics to assist consultants with analytical bases for team feedback sessions and offers system support to clients in the CCA region. Previously, Ivan worked at Cablemas as a Telephone Service Executive, providing technical support for clients facing connectivity issues, showcasing strong customer service skills and tolerance under pressure. Ivan's career began at Servicios Mexicanos de Ingeniería Civil as a Team Technology Interface Developer, where responsibilities included operating intelligent vehicles for data acquisition across Mexico's extensive highway network. Ivan holds a Diplomatura in Management and Business Leadership from Universidad Europea and has education from Instituto Politécnico Nacional.
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