Edu Alcaniz

Edu Alcaniz is a seasoned professional with extensive experience in telecommunications and cloud solutions, currently serving as a Senior Principal Product Experience Engineer at Red Hat since April 2015. Edu's expertise spans product operations, customer experience, and portfolio lifecycle management, with a focus on Telco solutions. Previous roles at Red Hat include Principal Technical Project Manager and Senior Technical Product Manager, where significant contributions were made in analyzing customer support data, managing product life cycles, and enhancing customer engagement. Prior to Red Hat, Edu held notable positions at NICE Systems, Merced Systems, and Microsoft, among others, demonstrating a strong background in cloud architecture and IT management. Edu's educational qualifications include degrees and certifications in project management and supply chain management.