Erin Kessler is a skilled Principal Business Process Analyst at Red Hat since October 2019, previously serving as a Senior Business Systems Analyst focused on IT Document Management and Collaboration. Erin collaborates with internal teams to enhance productivity and foster a collaborative environment. Prior to Red Hat, Erin spent over a decade at BB&T, where roles included Senior IT Business Analyst for Enterprise IT Transformation, IT Business Analyst for IT Operations, Retail Credit Underwriter, Retail Services Officer, and Leadership Development Program Associate. Erin holds a Bachelor of Arts in History from the University of Kentucky and also studied at Western Kentucky University.