Audrey Horn is a skilled Customer Success Associate currently working at Renterra since November 2024, with prior experience at Choco from October 2021 to December 2024, where significant contributions included managing client data, creating training materials, and leading project management initiatives to enhance the customer experience. Before Choco, Audrey held the position of Head Customer Service Representative at Modern Sprout from September 2020 to November 2021, developing communication standards and collaborating with the product development team on improvements based on customer feedback. Audrey holds a Bachelor of Arts in Creative Writing from Cleveland State University, completed in 2021.
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