Karolin Williams serves as the Head of Operational Excellence at Robert Walters since January 2022, following a robust tenure at Resource Solutions where roles included Manager Process Optimisation and Global Team Lead. At Resource Solutions, Karolin led the implementation of a Lean strategy that realized significant cost savings and efficiency improvements across multiple regions. Prior to this, Karolin held positions at Middlesex University as Change Manager, focusing on Lean Management to reduce administrative burdens, and at BCD Travel and Cygnific, managing projects aimed at improving business processes and driving revenue growth. Karolin's academic background includes an MBA from Middlesex University and a Master's in Education from Stockholm University, along with certifications in Lean Six Sigma and PRINCE2.
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