Miguel Veliz Diaz has a diverse work experience spanning multiple roles and industries. Miguel is currently working at Retargetly as a Backend Engineer, where they provide technical support and assistance to customers experiencing software issues. Prior to this, they were a Technical Support Engineer at Retargetly, where they handled troubleshooting, bug fixing, and provided technical advice to clients. Before joining Retargetly, Miguel worked at Wildlife Studios as an IT Support Technician, responsible for managing the IT team and implementing process improvements. Miguel also has experience as an IT On-site Support at BM Global Services Buenos Aires, providing Tier II support and managing inventory control. Miguel's previous role as a Help Desk Ctro II at ATENTO ARGENTINA involved remote technical support and configuration of Telecentro equipment. Miguel also worked as an Ingeniero de procesos at (BRIDGESTONE-FIRESTONE)-Alice Neumáticos de Venezuela, focusing on product development and process improvement. Additionally, they served as an Asistente de Asignatura at Universidad de Carabobo, assisting teachers in classes and administering evaluations. Miguel started their career as a Trainee de Ingeniería Mecánica at Ford Motor de Venezuela, where they worked on instrument design, equipment evaluation, and process improvements.
Miguel Veliz Diaz completed their education at Universidad de Carabobo from 2010 to 2016, where they obtained a degree in Mechanical Engineering. Additionally, they have acquired various certifications, such as Lean Six Sigma Foundations, Learning Brainstorming, Operational Excellence Foundations, ITIL® Foundation 4 First Look, Lean Inventory Management, Learning ITIL®, and Learning Lean IT, all from LinkedIn. Miguel's most recent certifications were obtained in February and March of 2021.
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