Viktor Ristic is a skilled Technical Customer Support Specialist currently employed at Rewind since November 2024. Previously, Viktor held the position of Senior Technical Support Engineer at Aplos, where responsibilities included initial bug triage and custom SQL query development. Viktor also served as a Senior Technical Support Specialist at FreshBooks, focusing on root cause analysis and code contributions for API-related bugs. Earlier experience includes roles at Entripy and Sport Chek, with notable achievements in customer service and team management. Viktor holds a Diploma of Education in Full Stack Web Development from Lighthouse Labs and a Diploma in Marketing from Humber College.
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