Ann (Blake) Merchant has extensive experience in service management, holding leadership positions at various organizations including Rexel UK Ltd, Menzies Distribution, and Fujitsu Global. Ann's roles have consistently focused on service management and delivery, culminating in positions such as Head of Service & Security and Head of Service Management. Prior experience includes service desk management at Northern Foods and IT roles at Green Isle Foods. Ann's educational background includes studies at Technological University of the Shannon, Athlone Campus, from 1990 to 1992, and earlier education at Scoil Mhuire, Clane, Co. Kildare, from 1985 to 1990.
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