Jean-Pierre Renaud

Jean-Pierre Renaud, a TOGAF-certified professional, serves as the Advanced Solutions Architect at RingCentral since January 2022, specializing in designing and integrating solutions tailored to client needs. Previously, Jean-Pierre held the role of Contact Center Practice Leader at LGS, an IBM Company, where responsibilities included consulting on digital strategies and cloud solutions. Notable roles also include Client Solutions Director at Avaya and Senior Contact Center Consultant at AGC Networks US, where expertise in customer experience and technical sales was emphasized. A background in senior technical roles at Nortel and Avaya cemented substantial experience in contact center technologies, complemented by a role as Technology Director at Uniglobal. Jean-Pierre's educational foundation includes a B.Sc. in Mathematics and Computer Science from McGill University.