Natalie D’Alessandro is a seasoned professional with diverse experience in customer service and support roles. Currently serving as a Patient Engagement Specialist at Rippl since December 2024, previous positions include Care Support Specialist at Quartet Health, Barista at Target, Home Advisor and Senior Home Advisor at Better, and Project Coordinator at Merck. Natalie's expertise spans the mortgage industry, where management of client pipelines and enhancement of customer satisfaction were key responsibilities. Earlier roles involved significant customer interaction as a Travel Consultant and Digital Media Consultant, and leading social media initiatives for The Nicotra Group. Natalie holds a Bachelor’s Degree in Mass Communication/Media Studies from St. John's University.
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