Sarb Dhariwal is an accomplished Senior Service Delivery Manager with extensive experience in IT service management, having held senior positions at RiverSafe Limited, PwC, Sungard Availability Services, BNP Paribas, JLL, and the Royal Bank of Scotland Business. Proficient in Incident Management, Problem Management, and Change Management, Sarb has led process improvements and service assurance initiatives across various accounts. Previous roles include expertise in security, compliance, and handling critical situations at IBM, where Sarb served as both a Hardware Brand Specialist and a Critical Situation Manager. Sarb holds an HND in Computer Studies from Leicester University, emphasizing a strong foundation in information technology.
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