Mario Cediel

Mario Cediel is a knowledgeable professional with extensive experience in customer operations and support. Currently serving as a Credit Card Specialist at Robinhood since August 2024, Mario previously held the role of Customer Operations Specialist at Wethos, excelling in customer experience and facilitating communication across teams. Mario's earlier positions at Robinhood included Advanced Customer Safety and Privacy, where rigorous analysis of fraudulent activities was conducted, and Customer Experience Associate, providing superior service across various channels. With experience as a Client Manager at Snap Studio Booth, contract negotiation and sales management were key responsibilities, resulting in increased profits. Mario's background also includes operational roles at Olive Garden, complementing a solid educational foundation in Health Science and Anthropology from the University of Central Florida and an Associate of Science in Biology from Santa Fe College.