Rick Brown

Rick Brown has extensive experience in the IT management sector, currently serving as the Director of Project Management and Director of IT Service Operations at Rooms To Go since January 2003, leading a team of over 50 IT professionals to deliver high-quality services. Previously, Rick held roles including Director of MIS Support Services, where oversight of IT Service Delivery and the Project Management Office was a focus, as well as MIS Helpdesk Manager, managing a high-volume helpdesk for 125 stores nationwide. Rick began their career at Rooms To Go as a Helpdesk Analyst from May 1997 to August 2001, providing support to stores in the Southeastern US and Puerto Rico. Rick holds a Bachelor of Science in Management Information Systems and Services from the University of South Florida and an ITIL Certification from ITSM Academy.