Harishankar Sivasubramanian

Harishankar Sivasubramanian is an experienced technical support manager currently employed at Ruckus Networks since June 2014, where responsibilities include managing third-level customer escalations and collaborating with development and QA teams to identify software issues. Prior to this role, Harishankar worked as a Senior Wireless Network Engineer at Meru Networks from November 2012 to June 2014, focusing on priority cases and software bug reproduction. Experience also includes a role as a Network Security Analyst at Tata Consultancy Services, addressing escalated cases and troubleshooting problems, and as a Network Engineer at CSS Corp, providing technical support for Aruba Wireless products. Harishankar holds a Bachelor of Engineering in Computer Science from Sona College of Technology and completed general studies at Holy Cross Matriculation Higher Secondary School.