Carey G Hayes

Carey G Hayes is an experienced operations leader with a robust background in call center management, currently serving as the Director of Operations at S4 Communications since January 2016. In this role, Carey manages external partner relationships, oversees customer support processes, and implements operational strategies that enhance performance and profitability. Prior experience includes a position as Group Leader/Senior Operations Leader at Nielsen from October 2008 to January 2016, where Carey developed call center systems, maintained operational efficiency, and achieved human resource objectives. Carey holds a Master of Arts in Legal and Ethical Studies and a Bachelor of Science in Communications and Marketing, both from the University of Baltimore.