Meti Gemechu

Meti Gemechu serves as the Executive Head of Department Customer Operations at Safaricom Telecommunications Ethiopia PLC since February 2022. Prior to this role, Meti Gemechu has been a Consultant for the International Foundation for Electoral Systems, contributing as a Delegate for The National Election Board of Ethiopia since February 2021. Meti Gemechu founded MY - Call Center Plus in September 2018 and held the position of Contact Center Manager at Cooperative Bank of Oromia from November 2021 to November 2024. Additionally, Meti Gemechu managed Contact Center and Data Entry operations at Belcash Technology Solutions PLC from March 2012 to October 2018. Academic credentials include a Bachelor's degree in Administrative Management from Addis Ababa University, a BA in Accounting and Finance, and a Master's degree in Computer Software Engineering from HiLCoE School of Computer Science and Technology.