Joseph Garcia is an experienced network engineer specialist currently working at Safeway Philtech Inc. since October 2019, with a strong focus on voice network hardware, software, topologies, and protocols, along with extensive knowledge of Cisco VoIP infrastructure. Previous roles include serving as a Sr. IT Telecom Analyst at Alorica Philippines, a Cisco Voice Engineer at eLoyalty, and as a NOC Engineer - Shift Lead at Concentrix, where responsibilities encompassed network stability monitoring and incident troubleshooting. Joseph's earlier experience includes VoIP implementation at Accenture and technical support at Sykes. Joseph holds a B.S. in Information Technology from AMA Computer College.
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