Gavin Buffham

Gavin Buffham is an accomplished customer experience manager with a diverse background in retail and management. Since May 2020, Gavin has been working at Sainsbury's, enhancing customer satisfaction and engagement. Prior to this role, Gavin served as a senior general manager at Dixons Carphone for over a decade, focusing on business transformation and talent development. Earlier experiences include managing two high-performing stores at Dolcis Shoe Store and holding assistant manager positions at Peacocks and Blacks Leisure Group, where Gavin excelled in training staff and implementing new systems. Gavin's educational background includes studies at Stamford College and St Guthlacs Secondary School.