Song-Yi Lamboley

Song-Yi Lamboley is an experienced retail performance and client engagement professional currently serving as WW Retail Performance Manager and WW Client Engagement Manager at Saint Laurent since March 2020. Previously, Song-Yi held the position of Customer Experience Projects Manager at Kering, where responsibilities included managing various clienteling and retail excellence projects, delivering training for store managers, and enhancing customer journey programs. Earlier roles included Area Manager at ST Dupont, where brand merchandising strategies were defined, and consultancy projects focused on innovation and retail performance development. Additional experience includes roles at Cartier and Louis Vuitton, where client relationships were cultivated, sales strategies implemented, and sales personnel trained. Song-Yi began a career in the service industry as a Cabin Manager for Emirates and holds an MBA in Strategy from HEC Paris.