Aanchal Varma

Aanchal Varma is a Senior Member of Technical Staff at Salesforce since December 2024. Previously, Aanchal served as Lead Data Scientist at Freshworks from October 2021 to November 2024, delivering predictive insights for the CRM team and implementing solutions for financial planning. In earlier roles, Aanchal worked as a Senior Data Scientist at Freshworks, authoring a novel BERT pre-training architecture and developing a FAQ bot for sales agents, and as an NLP & Speech Engineer at Samsung R&D Institute India, focusing on text analytics and speech recognition technologies for customer support and Bixby. Aanchal started the career as a teaching assistant and student representative at the Indian Institute of Technology (BHU), after earning a Bachelor of Technology in Electrical and Electronics Engineering from the same institution. Aanchal also completed a software development internship at Samsung R&D Institute Delhi, focusing on network fault analysis using machine learning techniques.