Mandisa Theko-Khitsane is a seasoned professional with extensive experience in digital strategy and customer experience enhancement. Currently, Mandisa serves as the Head of Alternative Customer Solutions at Sanlam, focusing on developing and implementing comprehensive digital strategies that align with business goals, enhancing customer experience, and fostering cross-functional collaboration. Previously, Mandisa was the Head of Digital at Discovery Limited, where responsibilities included driving digital engagement and championing digital transformation initiatives. Mandisa holds a PhD in Digital Business and a Master's degree in Strategic Marketing from Wits Business School, along with a Bachelor's degree in Behavioral Psychology from the University of the Witwatersrand. This educational background complements a career spanning various roles in digital marketing and e-commerce across multiple prominent organizations.
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