Eric Zwaap

Eric Zwaap is an experienced professional with a diverse background in marketing, communications, and customer journey expertise. Currently serving as a Product Owner and Designer for Donor Experience at Sanquin, Eric focuses on the donor journey across various types of donors, ensuring a coherent process and emotional engagement throughout the organization. With roles as a Marketing Consultant at GrndWorx, Buddy for debt relief at fiKks, and Independent Advisor at Diceros communicatie en marketing, Eric demonstrates strong capabilities in project execution and strategic communication. Previous experience includes Project Manager at DUFAS, Customer Journey Expert at WestlandUtrecht Bank, and various positions at Rabobank. Eric holds a degree in Marketing from HU University of Applied Sciences Utrecht.