Mark Wendelboe Tofte is an experienced professional in product management and customer experience, currently serving as Product Manager for Sales Finance & Durables and Customer Experience Manager at Santander Consumer Bank - Nordics since March 2015. Expertise includes customer insights, customer journey analysis, and driving enhancements to the customer experience. Previous roles involve optimizing processes through LEAN as a Process Specialist and managing projects as a Project Manager for Santander Consumer Finance Europe and Bravida Danmark A/S. Mark's educational background includes a HD 2. del in Supply Chain Management from Copenhagen Business School and a Bachelor's degree in Marketing from Copenhagen Business Academy. Mark's early career involved telemarketing consultation at Nordiccom and marketing internship experiences.
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