Judy Soltis serves as the Team Lead for the North America Customer Success Team at NICE, where the team advocates for customers. With extensive experience at Satmetrix since 2005, Judy has held roles including Senior Customer Success Manager, Education Manager, and Implementation Manager, contributing to the effective deployment of Customer Experience Management solutions and enhancing customer engagement. Prior to Satmetrix, Judy worked at Lucent Technologies from 1984 to 2005 as a Manager in the Global Performance Excellence Center, focusing on corporate-wide business initiatives. Judy holds an MBA in Management from Fairleigh Dickinson University-Florham Campus and a Bachelor's degree in Business Administration from Montclair State University.
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