Karin B. has extensive experience in operational and customer management across various sectors, currently serving as an Operational Incident Manager at Nexi Group since March 2022, overseeing incident management for the Nordic, Baltic, and DACH regions. Previous roles include Customer Experience Manager and Operational Vendor Manager at Nets Group, where responsibilities encompassed vendor operations and KPI management. Earlier positions involved project management, team leadership, and service operations across companies such as Volt ApS, Concentrix, and Paf, alongside academic support at Erhvervsakademi Sjælland. Karin holds a Bachelor of Business Administration focused on International Sales and Marketing and a degree in Marketing Management.
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