Maelia Ramirez

Maelia Ramirez is an experienced professional with a diverse background in education and customer service. Currently serving as a Quality Assurance Specialist and Customer Success Specialist at Self Financial, Inc. since February 2021, Maelia excels in providing high-priority support for customers, mentoring colleagues, and collaborating across departments to resolve customer issues while ensuring a positive experience. Previously, Maelia worked as a Spanish Immersion Teacher and Bilingual Teacher at Austin Independent School District, where innovative curriculum development and effective teaching strategies resulted in high student growth. Prior experience includes teaching in dual language programs at McAllen ISD, where Maelia developed comprehensive lesson plans and co-founded extracurricular activities. Maelia holds a Bachelor of Arts in Multi/Interdisciplinary Studies from The University of Texas-Pan American.