Dermot Gormley is an experienced analytics professional with a diverse background in workforce management and capacity planning. Currently serving as Head of Analytics at Serco since March 2023, Dermot has previously held key roles at prominent companies, including Workforce Management Planning Specialist at Facebook, Capacity Planning Analyst at Netflix, and Forecasting and Capacity Planning Analyst at eBay. Dermot's experience also includes a tenure as Business Planning Manager at O2 and Business Analyst Manager at BMI Healthcare, demonstrating a strong foundation in business analysis and planning across various industries.
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