Sonika Arora possesses a diverse background in software engineering and customer success, with experience in prominent technology companies. At SerpApi, Sonika serves as a Customer Success Engineer, focusing on client satisfaction and support. Previous roles include Software Product Lead at a stealth startup, and Software Engineer at Amazon and Netskope, where valuable contributions were made to various software projects. Sonika's foundational experience began as a Software Engineer Intern at Netskope, showcasing a strong trajectory in the field of technology and software development.